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Technical Issues & Browser Support — Start Here

Updated

Overview

This article applies to Wabtec University.

If you are experiencing technical issues, start here.

Choose the option that best matches what you need

My course will not open or launch

Use this option if:

  • The course does not start
  • You see a blank screen
  • Nothing happens when you click the course

Go to: I’m having trouble opening my course. What should I do?

Pages are not loading or buttons are not working

Use this option if:

  • Pages are slow or unresponsive
  • The site is not loading correctly
  • Buttons are not working

Go to: How do I fix common browser issues?

I see a pop-up blocked message or nothing happens when I click

Use this option if:

  • A new window should open but does not
  • Your browser is blocking pop-ups

Go to: How To allow pop-ups?

I think my browser or device may not be supported

Use this option if:

  • The site is not displaying correctly
  • You are using an unsupported browser or device

Go to: What browsers and devices are supported?

Not sure where to start?

Try the following: