Overview
This article applies to Wabtec University.
If you are having trouble signing in or accessing your account, start here.
This article helps you identify the issue and directs you to the correct solution.
Choose the Option That Matches Your Situation
I forgot my password
Use this option if:
- You cannot remember your password
- You need to reset your password
Go to: I forgot my password. How do I reset it?
My account is locked
Use this option if:
- You entered the wrong password multiple times
- Your account has been disabled after failed login attempts
Go to: My account is locked. What should I do?
I didn’t receive my password reset email
Use this option if:
- You requested a password reset but did not receive an email
- The reset email is delayed or missing
Go to: I didn’t receive my password reset email. What should I do?
I can’t log in to my account
Use this option if:
- Your password reset did not work
- You are receiving login errors
- You are unsure what the issue is
Go to: I can’t log in to my account. What should I do?
Not sure where to start?
Begin with resetting your password.
Most login issues are resolved using the Forgot Password option.
If you have tried logging in multiple times and your account may be locked, go to: My account is locked. What should I do?